Shipping Policy
Shipping Policy
Last Updated: July 25, 2025
Thank you for shopping with Yhorisyshop. This policy describes how we process, dispatch, and deliver orders. Please review these details before making a purchase.
1. Order Processing
Orders are generally prepared and dispatched within approximately 3 business days after purchase confirmation.
During this time, we complete the following steps:
- Verify payment
- Inspect products and check their quality
- Package orders securely
- Transfer parcels to the designated shipping carrier
Orders placed on weekends or public holidays will begin processing on the next available business day.
2. Shipping Times & Delivery Fees
After dispatch, standard delivery typically takes 10–20 business days, depending on the destination and local carrier operations.
Shipping Fee
We provide worldwide shipping at a flat rate of USD $5.99 per order.
Estimated Total Delivery Time
Allow approximately 13–23 business days for the full delivery period, including order processing and transit.
3. Delivery Delays
Delivery timeframes are estimates and cannot be guaranteed. Delays may occur due to circumstances beyond our control, including:
- Customs inspections or import clearance
- Courier transportation interruptions
- Carrier network delays or operational disruptions
We appreciate your patience and understanding if your shipment is affected by such circumstances.
4. Shipment Tracking
After your order is dispatched, we will send a shipping confirmation email with your tracking number.
You can use this number to track your parcel through:
Please allow several business days after shipment confirmation for tracking details to become available.
5. Multiple Package Shipments
Orders containing more than one product may be shipped separately from different warehouse locations. This may help streamline fulfillment and improve delivery efficiency.
If your order is split into multiple parcels, each shipment will have its own tracking number and shipping confirmation email.
6. Changes to Orders
Please submit requests to change order details—including the shipping address, phone number, product size, color, or quantity—as soon as possible and before fulfillment begins.
We recommend contacting us within 12 hours of placing your order to give us the best chance of making the requested changes.
Email support@yhorisyshop.com and include:
- Your Order Number (example: 212SHOP-123331)
- The email address used for the order
- A clear description of the changes requested
We will do our best to help, but changes cannot be guaranteed once an order has entered processing or shipment preparation.
7. Failed Delivery Attempts
If a carrier cannot complete delivery, the parcel may be held at a local pickup point or post office.
Use your tracking number to contact the local carrier and arrange redelivery or collection.
We are not responsible for packages returned because of:
- Incorrect shipping details provided at checkout
- Failure to collect a parcel within the carrier’s required timeframe
8. Tracking & Shipment Status Questions
Tracking updates may pause temporarily while a parcel is moving between carrier facilities.
As a general guideline:
- If tracking has updated within the past 7 days, the shipment is generally still progressing.
- If there have been no tracking updates for more than 7 consecutive days, please contact our support team for assistance.
9. Lost or Stolen Packages
If your package appears to be lost after an extended period without tracking updates, contact us so we can open an investigation with the carrier.
If the carrier officially confirms that the parcel was lost in transit, we will send a replacement order at no additional cost.
Important Notice
Our responsibility ends when the tracking system confirms successful delivery to the shipping address provided at checkout.
We are not liable for packages reported missing or stolen after delivery has been confirmed.
10. Shipping Regions & Fulfillment Locations
Shipping Availability
We currently ship worldwide.
If carrier restrictions or logistical limitations prevent delivery to a particular country, we will contact you to discuss alternative arrangements.
Fulfillment Locations
Orders may be dispatched from fulfillment centers in:
- United States
- Canada
- Australia
- European Union
Some products may also be shipped directly by our manufacturing or logistics partners to support product availability and delivery efficiency.
11. Important Terms & Disclaimer
By placing an order through our website, you acknowledge and accept the following conditions:
Delivery Estimates
All delivery timeframes are estimates, not guarantees. We are not responsible for delays caused by customs authorities, courier services, weather conditions, or other external circumstances beyond our control.
Customs Duties & Taxes
Customers are responsible for any import duties, customs fees, taxes, or related charges imposed by local authorities. These charges are not included in the product price or shipping fee.
Address Accuracy
Customers must provide complete and accurate shipping information at checkout. We are not liable for packages lost, delayed, or returned because of incorrect address details.
Delivered Shipments
Once the carrier marks a shipment as successfully delivered, responsibility for the package transfers to the recipient. We are not responsible for missing or stolen packages after delivery has been confirmed.
Contact Us
For shipping questions or assistance, please contact our customer support team at:
To help us handle your request efficiently, please include:
- Your Order Number (example: 212SHOP-1938)
- The email address used when placing the order